Website Monthly Maintenance Services Costs | Wordpress & Joomla Maintenance | South Africa

monthly-maintenance-rates-pack-1

SERVICE LEVEL DESIGN AGREEMENT - SLA 1
Graphic Designs & Changes
Response Rate for designs: 32 - 64 hours
Response Rate for changes: 8 - 16 hours

00-20 hours @ R 560,00 per hour 
21-40 hours @ R 540,00 per hour 
41-60 hours @ R 520,00 per hour
61-80 hours @ R 500,00 per hour
81-99 hours @ R 480,00 per hour

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This excludes weekend days and public holidays
User Negligence will be billed additionally

 

X6 months 

1st month payable 30 days pro-rata

INCLUDING VAT

monthly-maintenance-rates-pack-2

SERVICE LEVEL DESIGN AGREEMENT - SLA 2 
Graphic Designs & Changes
Response Rate for designs: 56 - 80 hours
Response Rate for changes: 16 - 24 hours

00-20 hours @ R 420,00 per hour
21-40 hours @ R 400,00 per hour
41-60 hours @ R 380,00 per hour
61-80 hours @ R 360,00 per hour
81-99 hours @ R 320,00 per hour

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This excludes weekend days and public holidays
User Negligence will be billed additionally

 

X6 months 

1st month payable 30 days pro-rata

INCLUDING VAT

monthly-maintenance-rates-pack-1

SERVICE LEVEL DESIGN AGREEMENT - SLA 1 
Web Designs, Maintenance & Changes, Technical Enquiries 
Response Rate: Same Day Response 1 - 8 hours
2 Dedicated Hours per Month
Includes Monthly Website Backup

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This exlcludes weekend days and public holidays


Problems / Issues / Maintenace may take longer to resolve
User Neglegance will be billed additionally
Additional website backups is advised for e-commerce websites

Credits
Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months
Maximum of 24 hours after 24 months can be used to upgrade website to the value of R10 000
The credit used to update website excludes all systems that needs licencing
The credit of R10000 can not be exchanged for cash or online marketing
By agreeing to this service level agreement you agree to all the terms and conditions
of Bunnypants Graphic & Web Design Studio stated on our website

COST: R 1080 per month

X24 months 

1st month payable 30 days pro-rata

INCLUDING VAT

monthly-maintenance-rates-pack-2

SERVICE LEVEL DESIGN AGREEMENT - SLA 2 
Web Designs, Maintenance & Changes, Technical Enquiries 
Response Rate: 8 - 16 hours
2 Dedicated Hours per Month
Includes Monthly Website Backup

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This exlcludes weekend days and public holidays


Problems / Issues / Maintenace may take longer to resolve
User Neglegance will be billed additionally
Additional website backups is advised for e-commerce websites

Credits
Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months
Maximum of 24 hours after 24 months can be used to upgrade website to the value of R10 000
The credit used to update website excludes all systems that needs licencing
The credit of R10000 can not be exchanged for cash or online marketing
By agreeing to this service level agreement you agree to all the terms and conditions
of Bunnypants Graphic & Web Design Studio stated on our website

COST: R 960 per month

X24 months 

1st month payable 30 days pro-rata

INCLUDING VAT

monthly-maintenance-rates-pack-3

SERVICE LEVEL DESIGN AGREEMENT - SLA 3 
Web Designs, Maintenance & Changes, Technical Enquiries 
Response Rate: 16 - 24 hours
2 Dedicated Hours per Month
Includes Monthly Website Backup

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This exlcludes weekend days and public holidays


Problems / Issues / Maintenace may take longer to resolve
User Neglegance will be billed additionally
Additional website backups is advised for e-commerce websites

Credits
Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months
Maximum of 24 hours after 24 months can be used to upgrade website to the value of R10 000
The credit used to update website excludes all systems that needs licencing
The credit of R10000 can not be exchanged for cash or online marketing
By agreeing to this service level agreement you agree to all the terms and conditions
of Bunnypants Graphic & Web Design Studio stated on our website

COST: R 840 per month

X24 months 

1st month payable 30 days pro-rata

INCLUDING VAT

monthly-maintenance-rates-pack-4

SERVICE LEVEL DESIGN AGREEMENT - SLA 4
Web Designs, Maintenance & Changes, Technical Enquiries 
Response Rate: 24 - 32 hours
2 Dedicated Hours per Month
Includes Monthly Website Backup

Hours are billed @ working hours 9am-4:30pm Monday to Thursday
Hours are billed @ working hours 9am-2:00pm on Friday
This exlcludes weekend days and public holidays


Problems / Issues / Maintenace may take longer to resolve
User Neglegance will be billed additionally
Additional website backups is advised for e-commerce websites

Credits
Hours that are not used are accumulative to max of 1 hour per month x 24 calendar months
Maximum of 24 hours after 24 months can be used to upgrade website to the value of R10 000
The credit used to update website excludes all systems that needs licencing
The credit of R10000 can not be exchanged for cash or online marketing
By agreeing to this service level agreement you agree to all the terms and conditions
of Bunnypants Graphic & Web Design Studio stated on our website

COST: R 720 per month

X24 months 

1st month payable 30 days pro-rata

INCLUDING VAT

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